Returns Policy

UK RETURNS POLICY

We promise to refund any unworn, unused item you are not completely happy with, when you return it to us in saleable condition by post within 14 days of receipt. Click here to fill out our product returns form.

Refunds will be credited to your original method of payment. If you paid partly by Gift Card, the Gift Card will be credited first, with any remaining balance being credited to the other method of payment used.

Please also note that items must be returned with all of the barcode tags attached and intact.

If you wish to exchange an online purchase, please place a new order for the required item and return the unwanted item to us for processing.

You also have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order.

Your statutory rights are not affected by our returns policy.

 

INTERNATIONAL RETURNS POLICY

We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 30 days of receipt. International purchases can only be returned by post. You are required to return unwanted orders at your own cost.

Refunds will be credited to your original method of payment. Please note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

If you are a customer in the European Union you have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order.

Can’t find the answer you’re looking for?You can call us on +44 (0) 141 553 1530 to ensure your query is dealt with today. Alternatively, if your query isn’t urgent, you can contact us by email here.